CIH Solutions

Office locations

UK

Lilyshaw, The Green, Ewhurst, Cranleigh
Surrey
GU6 7RT
United Kingdom
Tel: +44 208 0503165
www.itsmconsultancy.co.uk
[email protected]

Chris Hodder
chris.hodder@cihs.co.uk
Tel: + 020 8050 3165

About Us

At CIH Solutions Ltd. (CIHS), we focus on helping organisations transform and simplify their operations through innovative technology. With a wealth of experience across various industries, we specialise in IT Service Management (ITSM) and Enterprise Service Management (ESM). Our services include consultancy, toolset implementation, development, integration, hosting and training, all designed to provide practical solutions that genuinely make a difference. Since 2007, we’ve partnered with businesses throughout the UK and mainland Europe, successfully delivering over 200 ITSM implementations. We are committed to understanding your unique challenges and goals and ensuring that our solutions are tailored to drive real, measurable results. We’re here to help you make smart decisions that lead to meaningful outcomes.

How we help our clients

At CIH Solutions, we blend cutting-edge technology with deep industry expertise to deliver exceptional ITSM results. What sets us apart in the Xurrent partner ecosystem is our unique combination of Kia, our powerful virtual agent, and our seamless integration with Microsoft Power BI. Kia provides 24/7 support through familiar channels like Teams and Slack, ensuring smooth and efficient service management. Coupled with our Power BI integration, we offer advanced data visualisation and business intelligence, empowering you with insights that drive smarter decisions and better outcomes.

Our Services

• ITSM Assessment
• ITIL Assessment
• Toolset Implementation and Configuration
• Managed Service
• Hosting
• Consultancy

I have known Xurrent for a few years now and there is no other product I know that is so closely aligned to best practices. Xurrent’s technology fits CIHS’ service offering perfectly. I am enthusiastic about the process, the good technologies and its competitiveness. The benefit from a customer perspective is that customers can spend their budget where needed, instead of spending it on technology.

Chris Hodder 
Founder & CEO