/XURRENT
Posts
Tomas Wenz Joins 4me in DACH Region
4me continues to grow in the DACH region, which consist of Germany, Austria, and Switzerland. Earlier this month, industry analyst ISG recognized 4me as a leader for enterprise service management in Germany. Today, 4me is proud to announce that Tomas Wenz, an industry heavyweight based in the Frankfurt area, has joined the team as Business […]
People Section Added to Site Form
Sites now have a ‘People’ section, similar to the ‘People’ section of organizations. This means that when a site is opened in View mode, the people whose person record is linked to the site can now be seen in this section. Just like the ‘People’ section of the Organization form, it is possible to quickly […]
UI Extension Section Titles
Many designers and administrators never specified a text for the section title that is displayed above a UI extension when it is presented to a user. They probably did not realize they could use the Title field to do this. This is unfortunate, because without a value in the Title field, the text that is […]
Problem Analysis Target Adjustment
A small adjustment has been made for problem records. Going forward, the Analysis target field is hidden once a problem has reached the status ‘Analyzed’. After all, once the analysis has been completed, the target for completing the analysis is no longer needed. It may be good to know that when the Analysis target field […]
Duplicate Keywords Automatically Removed
The ability to add keywords to request templates, knowledge articles and services makes it possible to help users find a record when they search for it using words that are not included in any of the record’s text fields. What’s new is that 4me now automatically removes any duplicate words from the Keywords field. This […]