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Posts
Sign In Screen Updates
The Sign In screen of the 4me service has undergone several updates. These updates were made to avoid situations where the 4me Sign In screen is regarded as a phishing site. When a 4me customer (e.g. a bank) has branded its 4me Sign In screen with the bank’s logo, internet security firms could mistake it […]
Improved Service Selection
Because it is now common for organizations to have well over 100 services registered in their 4me account, the time has come to upgrade the Service field from a simple dropdown field to a suggest field. The advantage of using a suggest field when selecting a service is that the user can filter the list […]
More Information About Colleagues in Self Service
When an enterprise employee needs to register a new request for a colleague, the option ‘Submit this request for someone else’ can be used to select this colleague. To make sure that the right person is selected, users can press the small information icon next to the name of one of the suggested people. After […]
Reservation Usability Enhancements
Several improvements have been made to make it a little easier for people to work with reservations. The first and most important improvement ensures that people who reserved an asset are now able to change the asset in their reservation. This can be useful, for example, when a meeting room for four people was initially […]
4me Closes Another Funding Round
4me has secured $2.3 million in funding from Tornado Capital and Storm Ventures. This latest funding round was led by Dutch venture capital firm Tornado Capital BV. Storm Ventures, the well-known Silicon Valley firm that led the previous funding round, also participated in this round. The investment follows a year in which 4me was the fastest growing […]
Record Type Specified in Audit Trail Header
To improve the usability of the audit trails a little further, the name of the record type is now included in the audit trail header. This is especially helpful when a user returns to a browser tab in which an audit trail is presented. The user may no longer remember for which record the audit […]
Separate Columns in Export Files for Custom Fields
The 4me Specialist Interface allows specialist to export the records they see in a view. Similarly, in 4me Self Service, key contacts are able to export the requests from their organization. What’s new is how the custom fields are included in these export files. In the past, the custom fields of the records that were […]
Paul Lubik Joins to Support Growth in Australia
At a time when our business is growing faster than ever, 4me is thrilled to welcome Paul Lubik who joins the team as Service Management Architect. He is based in Melbourne, Australia and is already assisting partners and customers to achieve positive outcomes during and post implementation of their 4me environments. Paul is an experienced IT […]
Back Option in 4me Self Service
Every screen of the 4me Self Service interface now offers a ‘Back’ option in the upper left corner. This option is similar to the Back button of browser applications. What’s nice about the new ‘Back’ option, though, is that it will take users back to the self-service homepage if they entered 4me Self Service on […]