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Posts
Invoice Form Improvements
As service cost tracking is becoming one of the central pillars of 4me, several more adjustments have been made to the Invoice form. With last week’s enhancements regarding invoices for configuration items, the possibility for amortization of invoices that are not related to CIs was introduced, with an amortization start date and an end date. […]
Show Time Spent over Trusted Accounts
Time entries can sometimes be visible between trusted accounts. For example, when a time entry is registered by a specialist of a service provider for a change or project task that was assigned by a customer organization that has an account trust with that service provider, specialists of the customer organization can view that time […]
Partner Announcement: Experience Design
4me is expanding its activities in the Nordics and is delighted to welcome Experience Design as its partner. Experience Design is based in Denmark and has many years of experience with service and product automation and digital innovation for companies and industries in the Nordics. They have a unique focus on employee experience (EX) and […]
Column Change in Invoices View
In recent enhancements, it has become possible to relate invoices to projects, and after that to changes, contracts, service level agreements and first line support agreements. Soon, it will also be possible to link an invoice to configuration items (CIs). As it will be possible to link several CIs to one invoice, the ‘Subject’ column […]
4me Connect Now Starts in Chat Mode
In November last year, 4me introduced 4me Connect, allowing specialists to call other users with audio and video. This feature has now received a major update: instead of a video-calling feature with a chat option, it has now evolved into a chat feature with video-calling functionality. This way, connecting with a colleague is less intrusive. […]
4me Welcomes Valery Jaspers
Another talented engineer has joined 4me’s Research & Development department. Based in the Netherlands, Valery Jaspers will work as front-end developer and UI Designer and focus on the look & feel of the 4me application. Valery has always been interested in design and technology. As a child, she was already into art and design, which […]
The 4me BMC Client Management Connector
With the 4me BMC Client Management Connector our customers have another smart solution to add and maintain reliable asset data in their 4me account. BMC Client Manager (BCM) Asset Management software monitors all systems on a network to create a highly detailed representation in its database. C. H. Ostfeld, a 4me partner in Italy, created a […]
Financial Manager Can Import
Since the Financial Manager role is authorized to update the financial information of a number of record types, a person with this role can now also import the financial information of those record types. This import functionality is available to a person with the Financial Manager role from the views of the following record types […]
Skill Pools Accessible to Financial Manager
Skill pools are groups of people who share a specific capability. A fixed hourly cost can be attributed to a skill pool to help project managers estimate the cost of tasks for which the specific assignees are not yet known. When such tasks are linked to a skill pool, the cost per hour is used […]