/XURRENT
Posts
Create Integrations With Problem Management
Now that automation rules are available on problem records, it is also possible to create an integration that works on problem management. For this, the generic automation rules on problems have been added to the app offerings. When an automation rule on problems is added to an app offering, it is automatically installed in the […]
Partner Announcement: Blueponte
4me is delighted that SIAM service integrator and consultant Blueponte has joined the 4me Partner Network in Austria. Independent service integrator and SIAM expert Blueponte supports the integration of individual services into one complete unfragmented service landscape to optimize outsourcing and service delivery for its customers. With an eye for the entire organization and its […]
Update Request Template in Mobile App
It is now possible for specialists to add or update the request template of an existing request using 4me Self Service or the mobile app. Thus far, this was only possible using the 4me Specialist Interface, as it contains the Service Hierarchy Browser. Updating the request template of a request using the mobile app can […]