/XURRENT
Posts
Added Skill Pool Filter to Tasks
The Skill Pool filter has been added to tasks. Both from the ‘Tasks’ section of the Records console and from the task-related reports from the ‘Reports’ section of the Analytics console, it is now possible to see only the approval tasks for which a skill pool was selected for approval.
Suppress Notification for Note Added
Whenever a note is added to a record, notifications are sent to the people for whom that record is relevant, depending on their notification settings. This also happens whenever an automation rule or integration adds a note to the record. For many of these automated notes, however, it is not really necessary to send notifications. […]
Billing Integration: Billing Identifiers
With the recent enhancement that makes it possible to relate effort classes to service offerings, a large step was taken in enabling MSPs to invoice the services they provide to their customers using Xurrent data. It allows work effort, recorded in time entries, to be related to a contract with their customer: the service level […]
Xurrent Receives Another SERVIEW Certification
Xurrent was awarded another SERVIEW CERTIFIEDTOOL certification, the independent seal of quality for outstanding software solutions, this time in the “Supporting Service Management“ category. Xurrent was already certified by SERVIEW in the categories ITIL Service Management versions III and IV and PRINCE2 and Agile Project Management and is proud to have now been awarded a […]
Relate Service Offerings From Effort Classes
A few weeks ago, as a first step for introducing billing integration, it was made possible to relate effort classes to service offerings from within a service offering. As a usability improvement for financial managers who maintain the effort classes, it is now also possible to relate service offerings to an effort class, directly from […]
Added Description Field to UI Extensions
In some organizations, UI extensions are becoming quite large and complex. To ensure a good understanding of the purpose and dependencies of each UI extension, a Description field has been added to UI extensions in the Settings console.
Organization Reports
Four new reports have been added to the ‘Reports’ section of the Analytics console. These reports provide overviews of the internal, external, and trusted organizations that are visible to the account the person is currently logged in to.
Xurrent Powers Up Enterprise Workflow Automation
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, Xurrent has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the Xurrent Workflow Automator. Read the full press release. Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities […]
New Task Category for Automation
A new category for workflow tasks has been added to tasks and task templates. In addition to Risk & Impact, Approval, and Implementation tasks (and the Fulfillment Placeholder task, which was added for the Xurrent Shop), tasks can now also be of the category ‘Automation’. When a workflow task is completely handled by automation, either […]