Category Archives: Enterprise
2022 in retrospect and a sneak preview into 2023
Another year over, and a new one’s just begun. Traditionally, time for us to write a blog about the past year in retrospect. This time however, we would also like to give you a sneak peek of what is coming. 2023 will be an exciting year for sure! 2022 was again a successful year for […]
Xurrent Powers Up Enterprise Workflow Automation
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, Xurrent has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the Xurrent Workflow Automator. Read the full press release. Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities […]
Xurrent Receives Another SERVIEW Certification
Xurrent was awarded another SERVIEW CERTIFIEDTOOL certification, the independent seal of quality for outstanding software solutions, this time in the “Supporting Service Management“ category. Xurrent was already certified by SERVIEW in the categories ITIL Service Management versions III and IV and PRINCE2 and Agile Project Management and is proud to have now been awarded a […]
Xurrent Available in the Cloud for Swiss Regions
Xurrent is now available to enterprises that need to follow strict compliance to ensure that their data does not leave Switzerland’s legal jurisdiction. By relying on Amazon Web Services (AWS), Xurrent can store and process all customer data in the processing region of choice. Xurrent customers stay in compliance with industry and government requirements while […]
The Xurrent Workflow Automator Is Now Live
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, Xurrent has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the Xurrent Workflow Automator. The Xurrent Workflow Automator is now live and available. Read the full press release about the introduction […]
Talk Services, Not Tech
In the ever-evolving landscape of IT service management, a fundamental shift is underway, advocating a change in perspective that promises to enhance user experience and efficiency. The mantra is simple yet transformative: Talk Services, Not Tech. Traditionally, service desk analysts have navigated the complex terrain of categorizing requests based on technical components. However, this approach […]
User Rankings Net Xurrent 25 G2 Badges Including Momentum Leader for ITSM
Xurrent is proud to announce that it has been awarded 25 badges in the latest G2 Fall 2023 Reports. This recognition is based on the responses from real Xurrent users and shows Xurrent’s category-leading position among IT service management (ITSM), enterprise service management (ESM), and system integration and management (SIAM) vendors – among many others. Receiving 25 badges in […]
Record Selection for Account Sync
Since the initial release of the Xurrent Account Sync feature, most of the development effort around this was focused on adding additional record types to be synchronized between different environments. The latest enhancement of this feature makes it possible to reduce the number of records that are included in a sync set, by selecting specific […]
Default Organization
When a service desk analyst or a service desk manager creates a new person record from the user interface, that person must be related to an organization, as the Organization field is required. When creating a person record using the APIs, import, self-registering, or via email, it was still possible to leave the Organization field […]