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Blog
Self Service Search Optimization
4me continuously learns from the searches that people perform. Search phrases that were previously used by others are suggested only when there is a fuzzy match with what has been entered in the Search box. And by keeping track of how often a phrase has been used to successfully find a service, knowledge article or […]
OneLogin Integration Supports JIT Provisioning
OneLogin has enhanced its 4me single sign-on integration to support the Just-in-Time (JIT) End User Access Provisioning functionality of the 4me service.
Encrypted Data At Rest
The production environment of the 4me service was recently migrated to an entirely new infrastructure. The QA environment has already been running on an identical infrastructure for several months to proof the quality of its architecture.
Improved Change Management Interface
The interface that change managers use to manage their changes has drastically improved. With this new interface, change managers can plan a change using a graphical representation (a Gantt chart) of the implementation plan.
Open a New Request for an Asset
When a specialist is reviewing a Configuration Item (CI) record in 4me, there is now a quick way to open a new request for this CI. By clicking on the Actions button in the toolbar and selecting the ‘Relate to New Request’ option, a new request is opened.
4me Increases its Commitment to Developing UK and Ireland Markets
Palo Alto, California, July 05, 2017 – 4me, Inc., an innovative service management solution provider focussed on Service Integration and Management (SIAM), has increased its resources by appointing a Business Development lead for the UK and Ireland. Andrew Smith joins with over 20 years experience gained in the EMEA region at vendors like Hornbill, Numara, […]
Andrew Smith Joins 4me
Today, Andrew Smith joins the team as Business Development Director for the U.K. and Ireland. This role gives Andrew the responsibility for growing 4me’s customer and partner base in the region off the north-western coast of continental Europe.
4me accepted in the Silicon Valley’s top accelerator program for enterprise startups
Palo Alto, June 22, 2017 – We are excited to announce that 4me, Inc. has been accepted to the 6-month program of Alchemist Accelerator. This represents a huge opportunity for 4me, as the Alchemist Accelerator is the top program for enterprise SaaS startups.
Impressions from 4me Connect 2017
What an amazing day… The second annual 4me Connect event was another resounding success. The stories shared by customers, as well as the wide variety of new features presented by 4me’s development team, got everyone thinking about new ways to improve the professional lives of enterprise employees and the specialists who support them.