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/Xurrent

Service Continuity Management

Ensure Business Resilience with Comprehensive Service Continuity

Enjoy the reliability and resilience necessary to maintain seamless operations, no matter what unexpected event occurs. Our platform’s unique ability to identify critical configuration items (CIs) and establish continuity relationships ensures systems and services quickly recover with minimal downtime in the event of a disaster.

Service Mapping and CI Relationships

Easily map configuration items to identify the most critical services that impact business continuity. Our platform quickly identifies dependencies, prioritizing all essential services during recovery.

Automated Recovery Templates

Leverage automated templates with pre-built workflows to quickly recover services after a disruption. Have confidence that each step is covered and accounted for.

Resilient Cloud Architecture

By distributing services across several data centers, our architecture is designed to withstand multiple failures. Your business will continue to operate even in the face of large-scale disruptions.

Integrated Change Management

Manage and monitor recovery tasks using integrated change management tools that align all recovery efforts with broader service management practices. Conflict detection and resolution tools ensure smooth recovery without overlaps.

Benefits

/ Enhanced Business Resilience

Predefined recovery workflows and automated CI mappings mean continuous operations during a disaster.

/ Minimized Downtime

Prioritizing critical configuration items and automating the recovery process leads to essential services being quickly restored.

/ Cost Savings

Faster recovery times and efficient task management during service disruption reduce the financial impact of downtime.

/ Improved Cross-Team Collaboration

Coordinate efforts with real-time updates. Collaborate between remote and on-site recovery teams.

/ Increased Transparency and Accountability

Track recovery progress in real-time with detailed workflows and integrated change management.

/ Scalable and Secure Infrastructure

Guarantee service availability even during large-scale events with our cloud-based architecture designed to handle simultaneous disruptions.

/ Compliance and Risk Mitigation

Maintain detailed recovery efforts and outcomes records, ensuring industry regulations and compliance standards are met.

/ Simplified Disaster Recovery

Support teams in mitigating disruptions effectively with minimal overhead. Implement recovery plans without extensive training.

Recognition & Trust

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction and product excellence.