Product Updates

When a custom date range can be set for a report, the quick ranges make this very easy. Users have indicated, however, that a few more quick ranges would be useful.

Project managers are now able to register invoices from suppliers. They can only add these invoices to projects that they are the manager of.

This weekend, 9 more reports were added to give support organizations more insight in the problems that affect, or affected, their services. These problem reports already existed: Active Problems by Service Active Problems by Status Solved Problems by Service When you go to the ‘Reports’ section of the Analytics console, you will see that the […]

The Project Manager training module has been added to the online learning center. This training makes it possible for project managers to get comfortable with 4me’s Project Management functionality, without having to leave their desk.

A new API has been added to the 4me service. This new API makes it possible for the API’s user to search through his/her most relevant 4me records.

More filters continue to be added to the reports. The latest are the ’Team’ filter for the request reports and the ’Support team’ filter for the configuration item reports.

The Planned effort field, which was already available in project tasks, has now also become available for change tasks. The planned effort can be specified in task templates to ensure that change managers do not need to spend time filling out this extra field.

New reports continue to be added to the ‘Reports’ section of 4me’s Analytics console.

The checkbox ‘Copy subject to requests’ has been added for request templates. By default this box is checked.