Service Cost Tracking in ITSM eBook
IT Service Cost Tracking
in ITSM:
The Missing Link Between IT Service Quality and Business Value
Are you able to determine the business value of a service?
Most IT organizations can report the quality of a service and detail IT budgets along departmental or asset lines. However, the cost of providing a service as it is actually consumed by the organization is largely an unknown. This operational blind spot is the missing link when trying to determine the business value of a service.
Find out how 4me bridges the great divide between IT service and corporate finance with a simple-to-use IT financial management capability that was built into its ITSM/ESM solution from the start.
On a per-service basis, 4me can provide real-time cost information that is accurate, informative, and useful for business leaders to determine the business value of a service.