Partner Announcement: Bright Octopus

We are delighted to add the SIAM and ITSM specialists of Bright Octopus to our partner community.

The team of Bright Octopus has over 20 years of experience in helping businesses change and manage all aspects of their IT and support teams.  They have translated Service Integration and Management (SIAM) from a theoretical approach to a practical working method.  For most businesses managing and directing the multiple (SaaS) application providers has taken them on a steep learning curve.

Xurrent offers a simple and goal-oriented approach that sets us apart when improving our customers’ businesses.  Whether in a consulting role, or taking over the entire service integrator role, our services can be adapted to suit the needs of most organizations.  Apart from designing the IT management processes and configuring the supporting service management tooling, we feel that involving the existing IT organization plays a major role in making a successful transformation.  With the Xurrent service we believe we have the best tool to deliver successful ITSM and SIAM projects.

Marco Batist – Co-Founder at Bright Octopus

Having already completed a few successful Xurrent implementations in the past few months, Bright Octopus is already off to an impressive start as a member of the Xurrent Partner Network.  Their in-house technical capabilities complement their management experience so that customers do not need to work with multiple parties during their service management improvement initiatives.  Xurrent is proud to be working with Bright Octopus.