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Insights and Updates: Navigating the Future of Service Management
News
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Featured Blogs
Enterprise
From good to great: What to expect from a GREAT service management solution
Discover the 10 critical areas where service management is evolving from 'good to great,' including AI automation, security, and user experience. Learn how Xurrent's modern platform transforms ITSM with concrete examples of innovation.
enterprise, incident-management, knowledge-management, msp, problem-management, workflow-management
9 Min Read
April 17, 2025
Security And Privacy
Xurrent’s C5 attestation strengthens data protection
Learn why C5 attestation matters for ITSM customers and how Xurrent's compliance enhances data protection, security controls, and regulatory alignment for organizations operating under EU data protection laws.
3 Min Read
March 24, 2025
Artificial Intelligence
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.
6 Min Read
December 5, 2024
All Blogs
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Service Management
Service Management
Artificial Intelligence
Automation
Service Management
Knowledge Management
Incident Management
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
Service Management
News
Press Release
Performance
Enterprise
Meet Bartek Duma: Xurrent’s Manager, Support Engineering, who mixes smart tech, team spirit, and runs half-marathons
Discover how Bartek Duma leads Xurrent's Support Engineering team, combining 15+ years of IT service expertise with a passion for customer satisfaction and innovation.
4 Min Read
June 8, 2025
Team Member Spotlight
Service Management
Learning
Enterprise
Performance
Artificial Intelligence
Artificial Intelligence
Automation
Service Management
Workflow Management
Performance
Artificial Intelligence
Service Management
Service Management
Enterprise
Workflow Management
Workflow Management
Automation
Artificial Intelligence
Service Management
Security And Privacy
Service Management
Risk Management
SIAM
Enterprise
