Xurrent Named Rising Star by ISG

Xurrent is recognized as a “Rising Star” in the latest edition of the ISG Provider Lens™ report for 2019. The report looks at the ability of IT Service Management (ITSM) and Service Integration and Management (SIAM) vendors to support the needs of enterprise organizations to support the digital workspace.

Over the past few weeks our team has been working closely with key analysts at ISG to help them understand how Xurrent is the most future-proof SIAM solution available on the market today.

In the report, ISG concludes:

Xurrent is ideal for automating operations and offering a service portal for all enterprise employees for any kind of request.

ISG also notes that Xurrent was awarded the Rising Star badge due to the high scores that were achieved in the areas of Business Value and Service Management. Finally, the analysts highlight four focus areas they were impressed with in Xurrent:

• Strong portfolio
  Xurrent offers a broad and feature-rich portfolio that is developed based on long-lasting, practical experience.
• Consolidates information across multiple management suites
  The offering is easy to use and provides a consolidated view of business services while allowing a simple drill-down to service elements.
• Enables multi-cloud vendor orchestration
  Xurrent’s go-to-market approach is aimed at MSPs and partners to provide a platform for multi-tenant service management. With this approach, the company supports more than 100 customers worldwide today.
• Orchestration beyond IT
  Xurrent’s solution enables clients to not only manage multi-vendor IT environments but also to integrate other shared services such as HR, finance, legal and facilities management.

More information can be found by downloading the ISG Provider Lens™ 2019 SIAM/ITSM report. See also the press release from ISG.