XURRENT PLATFORM

Account Trusts

Xurrent’s Account Trusts feature enables seamless, secure collaboration between organizations, extending service management capabilities while maintaining full control over access and data security.

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account trusts dashboard with pending invitations

Benefits

Build Trusted Relationships Across Your Organization

We empower organizations to collaborate securely and efficiently with external entities, extending their service management capabilities and promoting effective communication and information sharing.

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Secure Cross-Account Collaboration

Establish trusted relationships with other organizations in your business ecosystem while keeping security at the forefront. Account Trusts provide the collaboration you need without compromising security.

Granular Role and Entity Access Control

Specify trust relationships with precision. Set permissions at a detailed level, ensuring that only authorized individuals can access relevant data and workflows, reducing security risks.

Simplified Service Management

Account Trusts streamline ITSM and ESM by sharing services beyond internal teams. Connect with external partners while maintaining compliance and security best practices.

Automated Trust Establishment

Invite, manage, and monitor trusted accounts with minimal intervention. Xurrent automates request approvals, user onboarding, and access audits for seamless integration.

Scalable and Flexible

Designed for enterprises of all sizes, Account Trusts scale with your organization, allowing you to securely expand service networks without additional admin overhead.

“I would recommend Xurrent to any company looking to transform their enterprise service management and simplify and improve processes. It provides complete cross-company visibility, is easy and fast to implement, user-friendly, and highly scalable.”

Eda Takbak Şahin

PMO and Process Improvement Director at Acun Medya

“Live translations, in particular, have greatly helped the acceptance in the organization. Anyone can submit requests in their own language. But the intuitiveness of Xurrent, in general, has been a major factor. And because of that high and fast acceptance, the service level of the entire organization is suddenly crystal clear, and is being increased steadily.”

Sanne Oosterhoff

Group Operations Director at Hans Anders Retail Group

“All in all, the implementation was a success. I am glad we chose Xurrent over the other solutions we looked at. It is much less complex, faster and cheaper, with the same or even better functionalities, and allows us to add new services with agility.”

Roman Hautermans

Service Level Manager at Zentis Group

"We went live on a Tuesday at 9 am UK time, and by the time I got in at 10 am UK time, there was no feedback. I was thinking, what is going on? By the end of the day, we had no complaints; it just ran, it was that good, so we’re really happy with it. Over 5,000 happy people all at the same time."

Mike Rossie

Senior IT Manager Service Management at Fiskars Group

Xurrent came in, and they just blew us away; it was really good. What we try to offer our customers is a simple process that is easy to understand. The Xurrent tool just slotted straight in.”

Dave Kelsall

SIAM Lead at Vitality

Easy. Advanced. complete.

Service Management Built for Security & Teamwork

Xurrent’s Account Trusts provide the perfect balance between accessibility and security, ensuring seamless multi-organization collaboration.

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350ms

Response time

Faster than the blink of an eye

100% alignment

with ITIL and ISO Standards

Built to meet the stricest compliance

60% boost

in Cross-Org Efficiency

Work smarter across multiple teams

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Create Trusts to Deliver Industry-Leading Service

Account Trusts enable you to deliver all of your ITSM services, workflows and applications from a single unified platform.

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Level up your IT team with built-in AI that eliminates mundane tasks and provides lightning fast service delivery. From instant ticket summarization to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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service made simple

Trusted by Leaders, Built to Make Life Easier

Customers don’t just use Xurrent—they trust us to make their job easier. We eliminate friction, automate busywork, and give teams what they need to deliver exceptional services. No hidden fees. No clunky configs. Just a powerful platform built with you in mind.

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