XURRENT solutions

Scale Smarter. Deliver Better. Grow Your MSP Faster.

Xurrent’s AI-powered MSP platform helps you streamline service delivery, automate routine tasks, and maximize profitability—all while maintaining seamless, multi-client operations. Elevate customer satisfaction with next-gen MSP automation.

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A line graph showing an upward trend of service desk satisfaction

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Core MSP Capabilities

The Future of MSPs — Automated, Scalable, and AI-Driven

Xurrent transforms how Managed Service Providers operate—enabling seamless multi-client management, AI-powered automation, and next-level efficiency for scalable growth.

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Multi-Tenant Client Management

Securely manage multiple client environments from a single platform with intuitive access controls and automation.

Automated Client Onboarding

Get clients up and running in minutes, not weeks, with AI-assisted workflows and prebuilt service templates.

Intelligent Ticket Routing

Reduce manual workload with AI-powered categorization, prioritization, and escalation for faster, smart incident management.

SLA Compliance

Track, enforce, and optimize SLAs across multiple clients with real-time monitoring and reporting.

MSP Billing

Gain full visibility into client usage, automate invoicing, and ensure accurate, real-time billing.

Xurrent came in, and they just blew us away; it was really good. What we try to offer our customers is a simple process that is easy to understand. The Xurrent tool just slotted straight in.”

Dave Kelsall

SIAM Lead at Vitality

“Everyone can see everything now. That’s the essence of Xurrent. I value the ability to make the entire workflow transparent throughout the whole chain from customer to end service provider.”

Nico Dreef

CEO & Founder at SCALE IT

“Xurrent has revolutionized how we manage our processes. The transparency it brings to every stage of the workflow has not only improved our efficiency but also strengthened our relationships with clients and vendors alike. It’s a game-changer for our business.”

Samuel Patel

Head of Operations at TechSphere Solutions

Deliver More, Work Less

The Xurrent Advantage for Service Providers

Running an MSP shouldn't mean drowning in manual tasks. Xurrent turns complexity into efficiency, giving you more time to scale and support clients.

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Faster Ticket Resolution

AI-driven auto-triage and intelligent routing cut response times by 60%. With real-time categorization and automated escalation, Xurrent ensures support teams can resolve client issues before they escalate.

Higher Client Satisfaction

Self-service portals and AI-powered KBs ensure clients receive immediate resolutions and proactive service, strengthening customer relationships and boosting Net Promoter Scores (NPS).

Scaleable Operations

Manage more clients with fewer resources, thanks to intelligent automation and workflow optimization. Our multi-tenant architecture enables MSPs to support diverse client ecosystems with ironclad security.

Increase MSP Profit Margins

Smarter service delivery means higher efficiency, reduced overhead, and improved revenue streams. Xurrent optimizes billing accuracy, automates revenue tracking, and eliminates leakage, ensuring MSPs maximize profitability across all offerings.

Lower Operational Costs

Xurrent’s flexible licensing model and multi-tenant SaaS architecture eliminate costly add-ons and hidden fees, delivering a low total cost of ownership (TCO) while maximizing service efficiency. With predictable pricing and seamless scalability, MSPs can expand operations without unpredictable cost spikes.

Easy. Advanced. Complete.

The AI-Driven MSP Platform, Built for Growth

Your MSP should be focused on scaling, not firefighting. Xurrent gives you the automation, intelligence, and security to deliver top-tier service while optimizing costs.

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350ms

Response time

Faster than the blink of an eye

60% increase

Customer Satisfaction

Say goodbye to noisy tickets and unhappy customers

5 Weeks

Average Time to Go-Live

Because we're experts in ITSM and ESM

AI That Works as Hard as You Do —At No Extra Cost

Level up your IT team with built-in AI that eliminates mundane tasks and provides lightning fast service delivery. From instant ticket summarization to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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ai-powered platform

Everything You Need for MSP Automation

Xurrent is more than an MSP tool—it’s a complete service automation platform. From multi-client management to AI-powered insights, Xurrent helps you run your MSP smarter and more efficiently.

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Built for Security —No Gaps, No Compromise

Your clients trust you with their IT. Xurrent ensures enterprise-grade security with AWS Bedrock AI, SOC-2 compliance, and multi-tenant encryption—so you can focus on service, not security risks

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Scale Smarter. Deliver Better. Grow Your MSP Faster.

The Future of MSPs — Automated, Scalable, and AI-Driven

Multi-Tenant Client Management

Automated Client Onboarding

Intelligent Ticket Routing

SLA Compliance

MSP Billing

The Xurrent Advantage for Service Providers

Incident Management

Incident Management

Incident Management

Incident Management

Incident Management

Faster Ticket Resolution

Higher Client Satisfaction

Scaleable Operations

Increase MSP Profit Margins

Lower Operational Costs

The AI-Driven MSP Platform, Built for Growth

AI That Works as Hard as You Do —At No Extra Cost

Everything You Need for MSP Automation

Built for Security —No Gaps, No Compromise

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