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Webinar: Recorded Session

AI in Service Management – Best Practices & Live Applications

ON-DEMAND

Scott Hutchins

VP, Artificial Intelligence & Integrations Engineering, Xurrent (Formerly 4me)

In our inaugural Service Management Unlocked webinar, Xurrent’s VP of AI & Integrations, Scott Hutchins, will be taking an in-depth look at all things AI in service management.

What’s the true role of automation in service management? How can it be properly implemented? And how can it be deployed in a way that genuinely makes customers happy? Scott will be answering these big questions, while exploring how AI:

    • Helps global teams collaborate efficiently

    • Converts human knowledge into automation

    • Boosts customer and employee satisfaction

    • Facilitates rapid decision-making, provides powerful analytics, and much more!

Plus, the big question:
Is AI going to be the end of the human race?
(Hint: Scott’s confident that everything will be okay.)

We invite you to check out the On-Demand Session

Get immediate access to this informative recorded webinar!