Product Updates

Search
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Patrick Bakker
2025-03-11

Configure Self Service Search

It is now possible to configure self-service search to show only the record types you want your end users to see.

Read More
Patrick Bakker
2025-02-24

Classify Requests Using Automation Rules

Organizations can set up automation rules to help classify requests, using the new 'ai_similar_request' expression.

Read More
Patrick Bakker
2025-02-17

Workflow and Project Summary Inline in Email

Email template variables have been added to approval (project) tasks to include the project or workflow summary inline in the approval email.

Read More
Patrick Bakker
2025-02-03

Xurrent Virtual Agent

The new Xurrent AI powered Virtual Agent is now available to support end users with request creation, knowledge sharing and more.

Read More
Patrick Bakker
2025-01-29

N-able's N-central Integration in Xurrent App Store

The N-able N-central app is now available from the Xurrent App Store, for integrated RMM capabilities.

Read More
Phil Christianson
2025-01-15

[UPDATE] Xurrent Introduces ‘Bring Your Own Key’ Security and C5 Compliance

Discover how Xurrent continues to lead in privacy and security with ISO 27001:2022 recertification, the launch of "Bring Your Own Key" (BYOK), and our progress toward C5 compliance. Learn how we're empowering customers with robust encryption and unparalleled data control.

Read More
Patrick Bakker
2025-01-15

Customer Resolution Target Visibility in Request Views

The customizable column 'Customer Target' shows the resolution target of the customer of the SLA within the same directory account.

Read More
Patrick Bakker
2025-01-08

Universal Database Connector in App Store

You can now easily connect Power BI and other reporting tools with Xurrent.

Read More
Patrick Bakker
2025-01-06

Account Switcher Filter

When a user has a role in more than 10 accounts, a filter becomes available at the top of the account switcher.

Read More
Patrick Bakker
2024-12-10

Tasks From Other Accounts on Agile Board

Cooperating with other departments or even other companies has again been made a little bit easier for people working with Xurrent.

Read More
No results found.
There are no results with this criteria. Try changing your search.