/XURRENT
Analytics, Dashboards, and Reporting Platform
Analytics Platform
With 400+ out-of-the-box reports, our platform helps your team manage its service delivery, customer experience, and workflows. Each report has been curated based on feedback from industry experts, partners, and customers. Visualize large complex data sets with no configuration required.
/ Data-driven decision making
Confidently access data in real-time. Make decisions based on data, not gut feelings.
/ Iterative improvements
View a trendline of your performance and then compare it against industry benchmarks … all within the platform. Optimize based on areas of potential improvement.
/ Aligned metrics
Ensure every team is measuring performance both accurately and consistently.
How it works
Leveraging your data, we automatically generate analytics, dashboards, and reporting. Our extensible data model is consistently linked — reporting requires zero configuration. Your data is tracked, compiled, and showcased in various forms (including visual) as soon as you start using the platform.
The Service Management Platform For Every Use Case
Experience lightning-fast, intuitive service management solutions. Streamline operations — reducing costs and improving quality across your organization.
IT Service Management (ITSM)
Built to optimize service workflow automation for all departments – IT, HR, Purchasing, Facilities, Security and more – in one complete platform.
IT Operations Management (ITOM)
Drowning in IT chaos? Xurrent streamlines operations, automating responses and integrating monitoring. It enhances team communication, customer visibility, and learning. Get ready for significantly improved response times and overall satisfaction.
Managed Service Provider (MSP)
Is poor communication leading to headaches and downtime? Xurrent helps teams boost revenue and profits. We streamline client onboarding and consistently deliver swift, high-quality service to enhance your business performance.
Enterprise Service Management (EMS)
Done with complex implementations, high upfront costs, and an inability to adapt as your organization scales? Xurrent simplifies operations with a unified platform, enabling seamless collaboration and transparency. Effortlessly scale. Reduce costs. Improve service quality.
Related Platform Pieces
Enterprise Service Management
Improve Service Delivery Across All Departments Drive efficient and seamless collaboration across the enterprise with one complete platform, built to provide end-to-end transparency for the best possible service experience. REQUEST A DEMO Serve Every Customer 4me® gives IT, Facilities, HR and any other department, the ability to serve their customers directly. Advanced Capabilities 4me® ESM […]
Managed Service Providers
Service Classifications and Recommendation Service
Revolutionize Your IT Service Management with AI-Driven Service Classification and Recommendations Experience next-level IT operations with advanced service classification and intelligent recommendations tailored to optimize service delivery and enhance user satisfaction. Optimize Your IT Processes The AI Service Desk platform by Xurrent allows you to harness the power of artificial intelligence to classify services accurately […]