/XURRENT
Automations Workflow Platform
Workflow Automation
Easily define what events should trigger automatic actions — new requests created, critical values updated, and workflow statuses. These changes can automatically trigger emails being sent, new workflows being triggered, or edits to data values. Manage and regulate processes with high accuracy, precision, and detail.
/ Easily route and enrich requests
No-code programs mean simple ticket routing and requests based on your organization’s business logic.
/ No code customization
No engineer or tech person necessary to configure and customize your instance.
/ Unlimited flexibility
A simple extension point means the most complex workflows can quickly be incorporated into the solutions.
How it works
Automate repetitive tasks, workflows, and procedures. Our automation platform let’s you define which events to listen for. When those events occur you can define filters to further refine when automation rules execute. Extend the automations workflow with generative AI that converts natural language into automation rules.
The Service Management Platform For Every Use Case
Experience lightning-fast, intuitive service management solutions. Streamline operations — reducing costs and improving quality across your organization.
IT Service Management (ITSM)
Built to optimize service workflow automation for all departments – IT, HR, Purchasing, Facilities, Security and more – in one complete platform.
IT Operations Management (ITOM)
Drowning in IT chaos? Xurrent streamlines operations, automating responses and integrating monitoring. It enhances team communication, customer visibility, and learning. Get ready for significantly improved response times and overall satisfaction.
Managed Service Provider (MSP)
Is poor communication leading to headaches and downtime? Xurrent helps teams boost revenue and profits. We streamline client onboarding and consistently deliver swift, high-quality service to enhance your business performance.
Enterprise Service Management (EMS)
Done with complex implementations, high upfront costs, and an inability to adapt as your organization scales? Xurrent simplifies operations with a unified platform, enabling seamless collaboration and transparency. Effortlessly scale. Reduce costs. Improve service quality.
Related Platform Pieces
Integrations Platform
Service Classifications and Recommendation Service
Revolutionize Your IT Service Management with AI-Driven Service Classification and Recommendations Experience next-level IT operations with advanced service classification and intelligent recommendations tailored to optimize service delivery and enhance user satisfaction. Optimize Your IT Processes The AI Service Desk platform by Xurrent allows you to harness the power of artificial intelligence to classify services accurately […]
