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Shaadi.com

Xurrent IMR has helped People Interactive(Shaadi.com) handle important alerts, ensuring quick resolution of technical issues. Alerts are now directed to the right engineers, significantly reducing MTTA and MTTR. Read now.

Razorpay

Discover how Razorpay Reduces Incident Management Costs by 60% with Xurrent IMR

IndiaMart

Learn how IndiaMart achieved 3 years of uninterrupted uptime by implementing Xurrent IMR's on-call and escalation policies, resolving issues in under 44 seconds. Read Now!

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How Shyam Kalariya found his calling at Xurrent by connecting engineering to customer outcomes

Meet ShyamKumar Kalariya: From engineering roots to Xurrent's leadership. Discover his journey from Zenduty to driving incident management innovation.

Beyond the noise: How DevOps practitioners can cut alert fatigue and accelerate Incident Response

Learn how DevOps teams can cut through alert fatigue with intelligent automation and unified workflows to accelerate incident response.

Fragmented toolchains are slowing down incident management and response

Discover how fragmented toolchains slow incident response and learn how unified platforms reduce MTTR and boost DevOps team productivity.

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From Alert Overload to Action: Master Incident Management with Xurrent IMR

When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again

Turning Incidents Into Opportunity: Driving Real Change After the Fire Drill

In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.

The ESM Playbook: Delivering Impact and Reducing Friction

In this session, we will share what we have learned from using Xurrent to support our own internal operations, and how that experience has shaped our view of what truly works when rolling out ESM across an organization.

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Xurrent for Education

Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.

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Xurrent ESM Overview

As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.

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Xurrent for HR

Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the Xurrent app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.

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The Autonomous Enterprise: ServiceOps and the AI-Driven Unification of IT Delivery

Download the definitive 2025 EMA Research Report and master ServiceOps: the organizing principle for unified service delivery that aligns IT Services, Operations, and Enterprise Service Management (ESM) into a predictive, strategic operational model.

Introducing ITxM: The Future of Connected IT Operations

ITSM, ITOM, and ITIM into one connected, intelligent system.

Efficiently Manage DORA with Xurrent

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Tooltip Update: Internal Fields in Self Service UI Extensions

Tooltips now clarify how internal fields behave in Self Service UI Extensions, helping avoid unexpected form behavior with conditional logic.

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New GraphQL Mutation to Revoke Request Visibility Granted by SLA

Account administrators can now revoke request visibility when an SLA unintentionally grants access to another account using a new GraphQL mutation.

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Executive Reporting: Dashboard

New Executive Reporting Dashboard provides leadership teams with consolidated views of service performance, operational efficiency, and automation impact.

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Compare Xurrent IMR
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Pagerduty Alternative

Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.

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Time to Think
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Outside the Atlassian Box

Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack, and more cohesive incident response capabilities compared to Opsgenie.

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Splunk On-call Alternative

Understand why users value Xurrent IMR for its intuitive interface, efficient incident alerting, customizable On-call schedules, and escalations.

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