xurrent features

Financial Management

Xurrent makes it easy to track, allocate, and optimize IT costs across departments and services. Our intuitive dashboards, automated reporting, and AI-powered insights help managers, department heads, and stakeholders to quickly understand financial impacts, streamline budgeting, and make informed decisions.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Financial Management

Transform IT From a Cost Center to a Profit Center

IT is no longer just overhead—it's a strategic partner in business success. Get the visibility you need to see exactly how IT resources are being used across every department, making it easier to assign costs, track usage, and tie investments directly to business impact. By connecting financial data with service delivery metrics, IT teams can break down silos and boost cross-org collaboration.

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Monitor IT Support Expenses Across Departments

Track and report on how much each team is consuming in support services, infrastructure, and software spend. Xurrent makes it easy to drill down into costs so you can take action fast.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Define Employee Rates for Precise IT Cost Management

Whether you bill internally or externally, Xurrent lets you assign labor rates to employees or roles for accurate cost modeling. Get full transparency on what every request costs.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Streamline Workflows with Low-Code Automation

Xurrent automates complex approval chains for budget and purchasing workflows, so your teams can move faster without skipping steps. Align financial control with operational agility.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Forecast IT Spend Like a Pro

Predict what's coming next with AI-powered dashboards and reporting. Get ahead of budget needs, resource planning, and leadership asks with data-backed foresight.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Close The Books Faster With Connected Systems

Xurrent's API-first design and seamless integrations with your finance, CRM, and service management tools enable automatic data flow for IT costs. This means your team can close out the month without getting buried in spreadsheets or having to track down data.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Belgium

Daikin Replaces HP OpenView with Xurrent for More Clarity Across IT.

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Poland

Head of IT Ops at Rossmann Talks About the Benefits of Xurrent

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Austria

TTTech Auto Switched to Xurrent to Harmonize Its Tool Landscape

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OUTCOMES

The Benefits of

Financial Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Enhance Operational Efficiency

Remove bottlenecks in approvals, cost tracking, and chargeback processes. Xurrent replaces outdated manual processes with automation you can trust.

Drive Cost Transparency

Know where every dollar is going—and why. Xurrent helps teams link spend directly to services and outcomes so financial conversations are grounded in data, not guesswork.

Enable Agile Decision-Making

Give department leaders and IT managers real-time insight into costs, usage, and forecasts so they can take informed action faster.

Automate Complex Audits

Whether you operate a shared service model or need to bill clients, Xurrent supports accurate and automated chargebacks with audit-ready reports.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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