xurrent features

HR Management

Streamline HR processes, boost employee satisfaction, and enhance productivity with our secure, all-in-one enterprise service management platform.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

HR Management

Revolutionize HR with our Service Management platform

Break down silos between IT and HR with integrated service management. Xurrent automates HR workflows, streamlines onboarding/offboarding, and unifies processes that span organizational boundaries—enhancing employee experiences while ensuring compliance.

Unified Service Portal

Access all HR services through a single, user-friendly interface. Simplified employee interactions. Reduced frustration.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The welcome screen of an HR management portal for ITOM

Automated Workflow Management

Create and manage complex workflows across departments and external providers. Better processes and more efficiency.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Multilingual Support

Communicate with employees in their preferred language. Ensure a clear understanding no matter where you live in the world.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A screenshot of a xurrent HR management with a list view of HR services

Customizable Templates

Empower HR staff to create and modify service templates independently. No specialized training or IT support required.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Secure Data Handling

Protect sensitive information with end-to-end encryption and robust privacy measures. Compliance and peace of mind.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screenshot of an internal employee self service article from Xurrent Knowledge system

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A g2 award badge with the words enterprise leader of ITSM solutions in EMEA, winter of 2025
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A g2 award badge with the words leader of ITSM software, winter of 2025
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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Belgium

Daikin Replaces HP OpenView with Xurrent for More Clarity Across IT.

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Poland

How Rossmann Transformed Service Delivery for 17,000 End-Users

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Switzerland

Claraspital Future-Proofs ITSM with Xurrent's Service-Centric Structure

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OUTCOMES

The Benefits of

HR Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Enhanced Employee Experience

Improve job satisfaction and productivity with faster, more efficient access to HR services through multiple channels.

Significant Time and Cost Savings

Reduce administrative overhead and resource waste by automating routine tasks and streamlining service delivery processes.

Improved Cross-Department Collaboration

Foster cooperation between HR, IT, Facilities, and other departments.

Increased Accountability and Transparency

Gain better insights into service delivery performance, enabling data-driven decisions and continuous improvement.

Simplified Digital Transformation

Accelerate the modernization of HR processes without extensive training, supporting the shift to a more hybrid work environment.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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