xurrent features

Portfolio Management

Ensure organizational resources are efficiently employed using a structured framework to prioritize and approve projects. Manage the entire lifecycle — from suggestions to approval — while maintaining focus on corporate strategy.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Portfolio Management

Efficiently Align Projects with Strategic Goals

Make data-driven investment decisions with business-aligned portfolio management. Xurrent provides full lifecycle tracking, resource optimization, and strategic alignment tools, ensuring that IT initiatives directly contribute to business success.

Unified Project View

Visualize a comprehensive overview of all proposed and ongoing projects with our interactive bubble chart analysis. Empower portfolio managers to compare projects and assess total effort, cost, and ROI at a glance.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Earned Value Management (EVM)

Expose potential issues early in the project cycle by tracking project performance in real time. Identify risks, forecast costs, and control project performance at every stage.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Integrated Risk Management

Mitigate potential risks associated with each project by leveraging a holistic view — one that combines performance metrics and identified risks to prioritize those projects needing attention.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Demand and Resource Allocation

Empower Project Management Offices (PMOs) to allocate finite resources across projects, efficiently aligning them with business priorities. Drag-and-drop functionality means teams can instantly assess the impact of shifting resources on overall project timelines and outcomes.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Real-Time Reporting

A robust reporting system makes it easy to uncover actionable insights. Easily filter projects by program or department, offering clarity to portfolio and program managers at any moment.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Switzerland

How ZFV Gets Complete Visibility and Control over ITSM with Xurrent

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Belgium

How a Belgian MSP Uses Digital Transformation to Preserve Its Edge

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Germany

Zentis Reaps the Fruit of a Successful Switch to Xurrent ESM

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OUTCOMES

The Benefits of

Portfolio Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Improved Decision Making

Interactive bubble charts mean informed decisions can be made quickly, and project success factors can be evaluated in real-time.

Optimized Resource Allocation

Direct resources to projects that offer the highest strategic value and ROI.

Holistic Risk Assessment

Identify risks early and adjust your portfolio to reduce potential disruptions.

Streamlined Project Approval

Simplify the complex project prioritization and selection process from proposal to approval.

Enhanced Transparency

Empower decision-makers with real-time visibility into project progress, cost performance, and risk factors.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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