xurrent features

Project Management

Manage project-based activities and operational assignments within a single platform. Our Project Management solution seamlessly integrates with IT Service Management (ITSM) functionality — no more task (and platform) switching.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Project Management

Streamline Projects with Powerful IT Service Management Integration

Deliver IT projects on time and within budget with Xurrent’s fully integrated project management capabilities. Align tasks, automate workflows, and gain real-time visibility into service-related projects—all within your ITSM ecosystem.

Skill pools

Create and refine task templates for change processes, ensuring comprehensive and adaptable workflows for various scenarios.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Project progress

Use burndown and burnup chart while comparing actual progress against anticipated progress.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Cost impact

Measure earned value and cost with supporting charts for rapid visualization. Add invoices directly to projects.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screenshot of a Xurrent project management showing workflow automations

Unified Task Management

View a single inbox with all daily operational tasks and a prioritized overview of strategic project assignments. Stay aligned with your team on immediate operational needs and long-term project goals.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Automated Notifications

Project managers are instantly notified when tasks are assigned or updated, promoting faster task completion and eliminating the need for constant manual follow-ups.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A xurrent project management dashboard with a task description

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Switzerland

Claraspital Future-Proofs ITSM with Xurrent's Service-Centric Structure

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Belgium

How Easi Manages 1500 Requests Per Month with Xurrent ITSM

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Belgium

How a Belgian MSP Uses Digital Transformation to Preserve Its Edge

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OUTCOMES

The Benefits of

Project Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Unified Task Management

Ensure better team alignment around strategic goals with project and operational task assignments in a single platform.

Identify Risk

Spot early in the project where you are on-track and where you are falling behind.

Efficient Resource Planning

Track employee time across projects and operational tasks for more optimized resource allocation.

Automated Notifications

Experience more timely task updates and faster project completion with automated notifications.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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