xurrent features

Reservations

Our innovative reservation system empowers organizations to efficiently control and distribute resources with adaptable scheduling options.

A Xurrent screenshot showing a reservations system for HR and facilities management

DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Reservations

Simplify Resource Management with Reservations

Enable seamless resource scheduling with self-service reservations. Xurrent allows employees to book IT assets, meeting rooms, and facilities while automating approvals, availability tracking, and conflict resolution—reducing IT workload.

Tailored Reservation Offerings

Configuration managers can define specific parameters for item availability, duration, and advance booking.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A screen shot of a Xurrent reservations dashboard

Intuitive Booking Interface

Employees can effortlessly reserve items through the Self Service portal using clear calendar views and filtering options.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Recurring Reservation Functionality

Users can establish repeating bookings for consistent resource needs, simplifying long-term planning.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screenshot of xurrent reservations system to set recurring reservations

A screenshot of a Xurrent reservations dashboard showing reservation workflows

Workflow Integration

Reservation requests can trigger standard procedures through linked change templates.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Comprehensive API Support

New reservation fields are compatible with GraphQL and REST APIs, enabling seamless system integration.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A xurrent notification system for reservation details in ESM

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A g2 award badge with the words leader of ITSM solutions in EMEA, winter of 2025

A g2 award badge with the words enterprise leader of ITSM solutions in EMEA, winter of 2025

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A g2 award badge with the words leader of ITSM software, winter of 2025

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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

View Customer Stories

Turkey

How Acuyn Medya Delivers Blazing Fast ESM Across 8 Countries

Poland

Head of IT Ops at Rossmann Talks About the Benefits of Xurrent

Switzerland

Claraspital Future-Proofs ITSM with Xurrent's Service-Centric Structure

OUTCOMES

The Benefits of

Reservations

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Optimized Resource Utilization

Centralized booking system ensures maximum use of shared resources across the organization.

Increased User Autonomy

The self-service reservation process allows employees to manage their resource needs effectively.

Reduced Administrative Burden

Automated workflows and calendar integration minimize manual oversight in resource management.

Proactive Conflict Resolution

The system automatically identifies and alerts users of booking conflicts, facilitating swift adjustments.

Enhanced Managerial Insight

Supervisors can easily monitor and analyze resource usage patterns for data-driven decision-making.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

See AI in Action

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