xurrent features

SCRUM and Agile

Empower teams with an integrated platform that encourages collaboration, accelerates sprints, and optimizes workflows. Unlock your organization’s full potential.

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A screenshot of a SCRUM and agile kanban board within the Xurrent app
DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

SCRUM and Agile

Unifying the Scrum Framework Using Agile Principles

Enhance agile execution with Xurrent’s seamless Scrum and Agile integrations. Automate backlog management, streamline sprint planning, and connect ITSM workflows to development teams for a unified, high-velocity IT service ecosystem.

Integrated Scrum Workspaces

Scrum workspaces combine teams, product backlogs, and Agile boards for smooth project management.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Advanced Sprint Management

Plan, track, and analyze sprints with burndown charts, backlog management, and automated transitions between sprint phases.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Customizable Agile Boards

Create and configure Agile boards with custom columns, WIP limits, and automated actions to suit your workflow.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A screen shot of the project task menu for agile and scrum

Comprehensive Product Backlogs

Easily prioritize and estimate enhancement requests using drag-and-drop functionality and story points for efficient sprint planning.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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United Kingdom

Xurrent Serves Up Enterprise Service Management for SSP Group

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Belgium

Daikin Replaces HP OpenView with Xurrent for More Clarity Across IT.

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Germany

Perinova Chose Xurrent to Optimize Service Performance

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OUTCOMES

The Benefits of

SCRUM and Agile

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Unified Platform for All Teams

Bring users, service desk, management, and development teams together, eliminating barriers and streamlining end-to-end processes.

Increased Developer Productivity

Fast, reliable, and lean platform allows developers to focus on coding rather than administrative tasks, boosting overall efficiency.

Enhanced Visibility and Control

Gain complete oversight of workloads, sprint progress, and project status through integrated burndown charts and backlog management.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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