/Xurrent
Service Hierarchy Browser
Optimize IT Service Management with the Service Hierarchy Browser (SHB)
Gain clarity and an organized view of your entire IT service ecosystem. Manage and optimize IT services. Ensure superior performance. Enhance user satisfaction.
Comprehensive Service Mapping
Gain valuable insights into the relationships between various Enterprise services and components. Quickly recognize dependencies and hierarchies to improve service management and decision-making.
Enhanced Service Visibility
Achieve a holistic view of entire IT environment for easier identification ofcritical services and potential failure points. Improve incident and problem management by quickly pinpointing affected services and their dependencies.
Improved Compliance and Governance
Maintain compliance with industry standards and internal policies through structured and well-documented service hierarchies. Ensure governance and oversight across all IT service management processes.
Real-Time Updates
Maintain an up-to-date service hierarchy with real-time data synchronization. up to date and Guarantee service views always reflect the current state of the IT environment.
Benefits
/ Optimized Service ManagementStreamline the management of your IT services by having a clear and organized view of service relationships and dependencies.
/ Proactive Problem Resolution
Resolve incidents and fix problems more efficiently thanks to a deeper understanding of the impact and dependencies of each service.
/ Scalable and Flexible
Easily scale service hierarchy as the organization grows, maintaining a clear and manageable structure.
Recognition & Trust
Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction and product excellence.
