xurrent features

StatusCast Status Pages

Provide real-time updates with visually appealing, audience-specific status pages. Lower support overhead and foster trust by keeping customers informed during incidents and scheduled maintenance.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

StatusCast Status Pages

Real-time Status Communication

Inform Your Audience Before They Ask

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StatusCast empowers IT teams to deliver transparent, proactive service updates. Minimize inbound support tickets, enhance customer trust, and improve incident response coordination—all from a single, centralized platform.

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Unified Incident Communication

Easily create and publish incident notifications across all relevant audiences. StatusCast ensures accurate, timely updates are delivered to reduce confusion and improve customer satisfaction.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Customizable Public & Private Status Pages

Design stunning, branded status pages for both public and internal audiences. Control who sees what information and ensure sensitive updates are shared securely.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Audience-Specific Subscriptions

Users can subscribe to the services and components they care about. Automatically deliver updates via email, SMS, or web-hooks based on their preferences.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Real-Time Integrations

Seamlessly connect with monitoring tools, ITSM platforms, incident management systems, and more. Automate status updates and reduce manual effort with StatusCast’s robust integrations.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Scheduled Maintenance Announcements

Plan and communicate maintenance events in advance. Notify subscribers proactively to prevent unnecessary support requests and ensure smooth transitions.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Seamless ITSM Integration

Sync incident statuses between ITSM tools and StatusCast in real-time—eliminating manual updates and keeping stakeholders informed effortlessly.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

SLA & Uptime Reporting

Deliver clear, transparent historical reports on uptime and incident history. Keep stakeholders informed and demonstrate service reliability over time.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

a picture of a laptop with a blue circle around it showing a statuscast dashboard

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Poland

Head of IT Ops at Rossmann Talks About the Benefits of Xurrent

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United Kingdom

Vitality Achieves 50% Cost Savings by Switching from ServiceNow

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Poland

How Rossmann Transformed Service Delivery for 17,000 End-Users

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OUTCOMES

The Benefits of

StatusCast Status Pages

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Increased Transparency

Keep stakeholders and customers informed with real-time updates. Build confidence and reduce uncertainty during outages or maintenance windows.

Reduced Support Load

Minimize redundant support tickets by proactively sharing incident status, updates, and resolution timelines—freeing your support team.

Custom-Branded Experience

Deliver a seamless brand experience. Customize the look and feel of your public and private status pages to match your organization’s identity.

Audience-Specific Pages

Tailor communication for customers, employees, or partners. Control visibility, so the right audience sees the right updates.

Improved Incident Response

Integrate incident management and monitoring tools. Automate status updates and ensure fast, consistent communication.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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