xurrent features

Time Tracking

Designed for organizations seeking to streamline and optimize their time management, our time tracking module offers user-friendly features that integrate seamlessly into existing workflows.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Time Tracking

Comprehensive, Advanced Time Tracking

Unified Time Tracking

Replace multiple time tracking tools with our integrated, feature-rich solution. Note: free for all employees under the Premium plan.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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User-Friendly Interface

Simplify time entry for all employees. Quick and accurate reporting. Increased productivity across the organization.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Advanced Analytics

Set up dashboards for managers to analyze time spent (by service or customer). Quickly identify cost drivers. Easily optimize resource allocation.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A bar chart showing the time spent by time allocated resource for time tracking in xurrent

Comprehensive Time Reporting

Capture all types of time spent — productive hours, medical leave, vacations, overtime, and more. Visualize a complete overview of employee work hours.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Germany

Perinova Chose Xurrent to Optimize Service Performance

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Austria

APA-IT Increases Collaboration Across 3000+ End-Users

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Belgium

How Easi Manages 1500 Requests Per Month with Xurrent ITSM

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OUTCOMES

The Benefits of

Time Tracking

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Cost Savings

Eliminate the need for multiple time-tracking applications. Reduce expenses. Simplify time management processes.

Enhanced Productivity

Managers can quickly review (and approve) timesheets. More time for strategic initiatives.

Informed Decision-Making

Detailed time allocation and cost reports empower management to make data-driven decisions about resource optimization.

Employee Flexibility

All employees — not just support specialists — can track their time efficiently, leading to better overall time management.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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