xurrent features

Service Configuration & IT Asset Management

Effortlessly manage and track IT assets while gaining complete visibility into your configuration landscape. Streamlined operations. Optimized resource allocation. Potential risks and issues proactively managed.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Service Configuration & IT Asset Management

Optimize IT Asset Management with Complete Configuration Visibility

Gain complete control over your IT assets with Xurrent’s AI-powered IT Asset & Configuration Management. Xurrent delivers a unified, automated, and intelligent approach to managing the entire asset lifecycle—from procurement to retirement—through a single, intuitive interface.

Simplified Configuration Management

Our Configuration Management Database (CMDB) lets teams capture all IT assets’ technical attributes and financial information. Maintain and update configurations to ensure your system stays accurate and efficient.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Comprehensive IT Asset Management

Track the lifecycle of your IT assets, from purchase to retirement. Our fully integrated platform allows organizations to log and monitor assets precisely — easily understand their current state and any dependencies. Simplify the tracking process and make informed asset utilization, updates, and replacement decisions.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Automated Discovery and Integration

Automate the discovery of assets and their configurations with a fully updated, completely accurate, real-time inventory. Leverage the power of seamless integrations with discovery tools like Microsoft SCCM and Lansweeper — save time and resources and reduce manual effort.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Visualize Dependencies for Better Decision-Making

Map the relationships between configuration items (CIs) and services with visualizations that help support specialists and change managers in determining the impact of potential failures or planned changes.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Intelligent Automation for Efficient Management

Simplify complex tasks, such as asset updates or service configuration changes. Bonus: Use our API to integrate with popular discovery tools.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Finland

How Fiskars Built 3000 Workflow Automations in 6 Mos with Xurrent

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Germany

Zentis Reaps the Fruit of a Successful Switch to Xurrent ESM

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Germany

How DEICHMANN IT Manages Services Across 5,000 Storefronts

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OUTCOMES

The Benefits of

Service Configuration & IT Asset Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Enhanced Efficiency

Reduce administrative overhead and increase system reliability by automating asset tracking and configuration updates.

Informed Decision-Making

Plan more effectively for upgrades and changes by visualizing asset dependencies and configurations.

Accurate Asset Lifecycle Tracking

Gain insight into asset performance, depreciation, and maintenance schedules to optimize financial investments.

Seamless Integration

Connect with leading discovery tools to automate the asset discovery process.

Improved Collaboration

Share asset information across departments like IT, HR, and Facilities, fostering better collaboration and minimizing service disruptions.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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