IT Naledi

Office locations

South Africa

IT Naledi Solutions
Howard Terraces
Howard Drive
Pinelands
Cape Town

Contact details

+27 21 5311265
www.itnaledi.co.za

Hashiem Bardien
hbardien@itnaledi.co.za
+27 826501302

About us

Founded in 2007, IT Naledi Solutions, a BBBEE Level 1 company, is a premier technology solutions provider dedicated to empowering businesses through innovative digital transformation. Headquartered in Cape Town, with offices in Johannesburg, and IT Service operations throughout South Africa, IT Naledi has grown to become a trusted partner for organizations across various industries, offering a comprehensive suite of IT services and solutions.

Managed Outsourced IT Services
We provide comprehensive managed IT services that ensure your technology infrastructure is always running smoothly. Our services include desktop support, network management, server maintenance, cybersecurity, structured cabling, and ITSM service desk solutions, allowing you to focus on your core business activities.

ITSM – IT Service Management based on ITIL
As a Xurrent Partner, we have installed the application in-house to manage our daily service delivery operation managing approximately 3000 service calls monthly. As a reseller, we also market the application to our clients.

As organisations become increasingly dependent on their IT infrastructure and the capabilities their IT unit offers to the business, so the importance of ITSM increases to such an extent that it has become one of the top priorities for most companies. Any failure of a company’s IT infrastructure or even a partial failure could cause that organisation to lose significant monies/resources; impact on its market competitiveness and in some circumstance force it to go out of business.

Xurrent Services
We provide ITSM consulting services, using the ITIL methodology, to analyse your current IT service delivery capabilities and then craft a solution that fits your business strategy and overall daily business operations. We offer:

• ITSM Consulting based on the ITIL Methodology
• Xurrent Application Implementation
• Build out and Configuration of ITIL Processers
• Project Management
• Proof of Concept
• Training
• Support and Maintenance