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Xurrent Achieves ISO 27001:2022 and ISO 27018 Recertification

Carlyn Manly

Company on track for comprehensive C5 Compliance Certification in 2025

SANTA BARBARA, Calif., October 23, 2024 – Xurrent™, a leading SaaS-based service management platform, proudly announces its successful recertification of the ISO 27001:2022 and ISO 27018 standards. This achievement demonstrates Xurrent’s ongoing commitment to the highest standards of information security and cloud service privacy, providing customers with the confidence that their data is being managed with the utmost care and compliance. Xurrent’s commitment to security and privacy outpaces the competition, positioning the platform to better handle compliance requirements for modern enterprise organizations.

The latest ISO 27001:2022 version introduced new controls to address modern risks, including those related to software development and cloud services. Xurrent’s implementation of these new requirements impressed the auditors, leading to the company passing the audit with zero nonconformities. This re-certification reinforces Xurrent’s position as a trusted provider of secure and compliant service management solutions.

Xurrent is also on track to achieve the C5 (Cloud Computing Compliance Criteria Catalogue) certification by 2025, further solidifying its position as a leader in the European market. The C5 compliance standard, aligned with European mandates, sets critical benchmarks for cloud service providers, including security controls and risk management. This proactive approach to meeting evolving European regulations highlights Xurrent’s ability to stay ahead of industry standards.

“Achieving ISO 27001 and 27018 re-certification with no nonconformities is a testament to the hard work and dedication of our team,” said Phil Christianson, Chief Product Officer at Xurrent. “Our strategic direction and commitment to executing our roadmap with precision have ensured that we remain at the forefront of security and privacy compliance. As a metrics-driven leader, I’m proud of the steps we’ve taken to establish Xurrent as the clear choice for businesses that prioritize data protection while seeking to optimize their service management operations.”

The ISO 27001:2022 certification focuses on information security management systems (ISMS), while ISO 27018 addresses the protection of personal data in cloud environments. Xurrent’s adherence to these globally recognized standards solidifies its reputation for offering secure, resilient, and scalable solutions that meet the evolving needs of its customers.

About Xurrent

Xurrent is transforming service management for the modern enterprise.

The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort.

Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Media Contact:

David Libby
Email: [email protected]
Phone: 415-518-6611