ABOUT THE WEBINAR

Customer-impacting incidents happen. However, the reaction is often fragmented, leading to slow and ineffective response times. Even when the immediate issue is resolved, problems remain: gaps in visibility, accountability, and responsibility. The net result? Leaders and teams are unsure how to prevent future incidents or improve outcomes.

Watch our Service Management Unlocked (SMU) webinar, designed for IT leaders, featuring industry experts who:

• Explored how these shortcomings emerge during and after an incident
• Provided IT leaders with practical guidance on bridging the gaps between ITOM, ITSM, and ITIM through a unified ITxM framework
• Shared tips to break down silos, streamline the incident management process, and create a unified approach that drives efficiency, accountability, and better long-term results.

WHO IS IT FOR? 

This webinar is for all IT leaders, looking to get practical knowledge on streamlining ITOM, ITSM, and ITIM and effectively positioning IT at the center of the digital organization.

Watch the recording today to learn from industry leaders and gain actionable insights.

WEBINAR SPEAKERS