Insights & updates from our experts
Yes, that’s right. Specialists of support organizations that work primarily in Spanish are now able to switch their language preference to Spanish. That will cause all headers, field labels, field options, etc. in the Xurrent user interface to appear in Spanish.
Even though Xurrent Self Service was already available in Spanish, end-users may notice a few small adjustments there. They were made to ensure compliance with the official Spanish (Castilian) ITIL glossary.

An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.















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