End-users are now able to use their smartphones to submit and track their requests.
Their managers are also able to approve changes. And all users can review the broadcast messages that are targeted at them.
The best thing is that no one needs to do anything to get Xurrent Mobile. When a user receives an email from Xurrent about a request or approval task, the hyperlink in the email will automatically launch Xurrent Mobile if the user is working on a mobile device.
This means that there’s no app to download and that users are always using the latest version. It also means that IT departments do not need to distribute anything to the smartphones of their organizations.
For the next few weeks, Xurrent Mobile will be available as a Beta release. This period will be used to perfect the formatting for the mobile platforms that Xurrent Mobile supports. Android, iOS and Windows Phone are the supported operating systems.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
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