After downloading the Xurrent App from the App Store or Google Play, users are asked to enter their organization’s Xurrent account. This is the subdomain part of the URL people use to access their organization’s self-service portal when they use a browser.
To make this step a little more intuitive, the text https:// is now presented to the left of the entry field.

This minor useability enhancement should make it easier for people to figure out which part of their organization’s Xurrent URL should be entered.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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