You may have already noticed that the inline images that people have included in their notes load much faster. That is especially true for large images.
The reason why these large images get displayed so much quicker now, is that smaller versions of the original images are downloaded when a record is opened. The original image is retrieved only when a user clicks on one of the images to enlarge it.
The result is a more fluent user experience. This is especially useful for specialists when they open a request that has many notes with multiple pictures and screenshots. This performance enhancement allows them to start scanning these notes almost as soon as the request is opened.
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