A small usability enhancement has been made to the ‘Pickups’ view, which is accessible by clicking on the ‘Pickups within target’ KPI of an FLSA Report in the Analytics console. The ‘Breaches’ column (the column without name after the ‘Actual’ column, showing red dots for breaches) can now be filtered and sorted.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
Service Management
News
Press Release
Performance
Enterprise
Incident Management
Security And Privacy
Risk Management
Cloud Computing
Enterprise
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.
6 Min Read
December 5, 2024
Artificial Intelligence