Microsoft has improved its standard integration that gives its Azure Active Directory customers the benefits of enterprise-class single sign-on with Xurrent without any complex technical setup. This SSO integration allows an organization’s employees to sign in to Xurrent using their Active Directory credentials.

With this integration enabled, employees do not need to enter a separate password to access Xurrent Self Service. It also automatically authenticates the organization’s support specialists when they access the full user interface of Xurrent.
To make the setup really easy, Microsoft has published a tutorial that provides step-by-step instructions on how to activate this free integration.

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Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

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