Many of the views in Xurrent offer some buttons in their header. These are the state buttons. By pressing a state button, you retrieve a different list of records.

In the past, if you had filtered a view by entering some text in the Search box and then switched states, your filter would be lost. This is no longer the case. When you switch states now, your filter gets re-applied as the view refreshes.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

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