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Key Contacts Can Filter Requests in Self Service

Carlyn Manly
Filter

By popular demand, people who have the Key Contact role are now able to filter the requests they have access to in the ‘All Requests’ section of Xurrent Self Service and the Xurrent App.  To apply a filter, key contacts can open the ‘All Requests’ section, click on the vertical ellipsis ( ) and select the option ‘Add Filter…’ from the menu.

Add filter to All Requests view in Xurrent Self Service

They will then be able to select one of the available filters.

Filter options of All Requests view in Xurrent Self Service

After applying the first filter, it is possible to add another using the ‘Add Filter…’ option that is available above the list of requests.  Being able to apply multiple filters provides key contacts with a lot of control over the requests they see in the ‘All Requests’ section.

Filtered All Requests view in Xurrent Self Service

After applying the necessary filters, the requests that are still visible can be exported.  This is done by clicking on the vertical ellipsis again and selecting the ‘Export…’ option.