Share COVID-19 Information Using Self Service

We have heard from Xurrent customers that they are using their self-service portal to share Coronavirus (COVID-19) information with their organization’s employees.  That is an excellent use of their enterprise service management solution.  HR teams can quickly add knowledge articles to efficiently handle all the questions form their people in a consistent manner.

The broadcast functionality may also be helpful to keep employees posted about any new developments that affect the organization.