Even though many IT departments in the Middle East use English as their internal language standard, their end-users need to be able to submit requests in their preferred language. Many large multinationals and governments are also faced with this requirement.
Self Service now automatically switches into full right-to-left (RTL) support for end users who speak Arabic (العربية) or Persian (Farsi or فارسی).
This new capability of Self Service will surely impress your Arabic and Persian customers.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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