There are a few Xurrent forms in which the user can duplicate some of the form’s fields multiple times. Specifically, this is possible in:
- a broadcast for adding a translation
- an email design for adding a translation
- an email template for adding a translation
- a knowledge article for adding a translation
- a service offering for adding a standard service request
The small plus and minus buttons that used to be available in these forms were easy to miss and their purpose was not immediately clear for many users. That is why these buttons are now larger, they have a label that explains their purpose and they have been moved to a more intuitive position.
This should make these slightly more advanced features of Xurrent just a little more user friendly.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.