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There are a few Xurrent forms in which the user can duplicate some of the form’s fields multiple times. Specifically, this is possible in:
- a broadcast for adding a translation
- an email design for adding a translation
- an email template for adding a translation
- a knowledge article for adding a translation
- a service offering for adding a standard service request
The small plus and minus buttons that used to be available in these forms were easy to miss and their purpose was not immediately clear for many users. That is why these buttons are now larger, they have a label that explains their purpose and they have been moved to a more intuitive position.
This should make these slightly more advanced features of Xurrent just a little more user friendly.
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During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.
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