The people views that are available in the Records console now show the small crown icon next to the name of each person who has been marked as a VIP. This makes the VIPs stand out a little more in these views.
In addition, the VIP filter has become available for the people views.
The best thing about these small improvements of the people views is probably that they make it easier for administrators to check whether the automation rules for the VIP flag are working correctly when Xurrent’s SCIM integration capabilities are used to automatically populate and maintain their organization’s people data in Xurrent.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.