The people views that are available in the Records console now show the small crown icon next to the name of each person who has been marked as a VIP. This makes the VIPs stand out a little more in these views.
In addition, the VIP filter has become available for the people views.

The best thing about these small improvements of the people views is probably that they make it easier for administrators to check whether the automation rules for the VIP flag are working correctly when Xurrent’s SCIM integration capabilities are used to automatically populate and maintain their organization’s people data in Xurrent.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.