xurrent features

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise. Simplify operations. Streamline complex workflows. Reduce the burden on your IT staff.

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A Xurrent screenshot showing workflows being automated with the assistance of AI generation
DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Workflow Automation

Effortlessly Automate and Orchestrate Enterprise Workflows

Eliminate inefficiencies and manual bottlenecks with AI-powered workflow automation. Xurrent seamlessly connects cross-functional teams, automates repetitive tasks, and ensures streamlined service delivery—saving time and reducing human error.

Unified Workflow Orchestration

Create and manage complex workflows from a single hub, streamlining operations and ensuring consistency across departments.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screen shot of a web page with a description of a workflow made using conversastional AI
A screenshot of a web page workflow automation settings

Automated Task Management

Reduce manual intervention by automating tasks, triggering actions, and monitoring progress in real time. Enable your IT team to focus on critical issues and strategic projects rather than mundane administrative tasks.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Seamless Integration

Connect existing tools and platforms using our low-code automation system. Leverage our AI workflow creator to manage your workflows while never writing a line of code.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A screenshot xurrent workflow automation testing and success data

Centralized Monitoring and Reporting

With real-time analytics, you can gain deep insights into your IT operations, helping you make informed decisions and improve service performance. Track workflow statuses, performance metrics, and compliance across the organization through one easy-to-use interface.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Scalable Automation

Automate routine and repetitive tasks to save time and reduce the potential for human error. Easily handle all workflows — both simple and complex — as the organization grows and scales without losing operational control and visibility.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent workflow automation dashboard showing conversationally generated workflows
A screenshot of a xurrent workflow automation settings page

Data Security and Compliance

Ensure secure processing and adherence to industry regulations with our built-in security and compliance features, minimizing the risk of data breaches. Maintain compliance with industry standards and internal policies through automated enforcement of rules and procedures.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Slovakia

NAFTA Unifies IT Services on One Future-Proof Platform

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Belgium

How Easi Manages 1500 Requests Per Month with Xurrent ITSM

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The Netherlands

Raet Transforms ITSM and Elevates Customer Satisfaction with Xurrent

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OUTCOMES

The Benefits of

Workflow Automation

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Enhanced Operational Efficiency

Automate routine tasks and easily manage complex workflows. Focus on high-priority work and improve productivity across the organization.

Cost Savings

Reduce costs associated with manual processes by leveraging automation to streamline repetitive tasks, lowering operational expenses and increasing profitability.

Improved Cross-Department Collaboration

Foster collaboration between different departments in a single, unified platform. Promote transparency, efficiency, and workflow consistency.

Faster Service Delivery

Faster Service Delivery Respond to business needs and opportunities quickly with automated workflows. Take advantage of timely and accurate completion of tasks

Increased Scalability

Scale without sacrificing performance with our flexible architecture. Easily accommodate growing operational demands while maintaining full control over workflows.

Enhanced Security and Compliance

Protect sensitive data and reduce risks by implementing automation — ones that adhere to industry standards.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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