xurrent features

Facilities Management

Streamline facilities management function and enhance productivity with our secure, all-in-one enterprise service management platform.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Facilities Management

Modernize Your Facilities Management (FM)

Optimize building operations with smart facilities management. Xurrent centralizes asset tracking, automates maintenance requests, and provides real-time insights—ensuring seamless operations while reducing costs.

Unified Service Portal

Access all facilities management services through a single, user-friendly interface.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A computer screen with an internal facilities management portal for ITOM

Automated Workflow Management

Create and manage complex workflows across departments and external providers. Better processes and more efficiency.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Multilingual Support

Communicate with stakeholders in their preferred language. Ensure a clear understanding no matter where you live in the world.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A screen of a xurrent facilities list and management options

Customizable Templates

Empower the facilities management team to create and modify service templates independently. No specialized training or IT support is required.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Secure Data Handling

Protect sensitive information with end-to-end encryption and robust privacy measures. Compliance and peace of mind.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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A g2 award badge with the words enterprise leader of ITSM solutions in EMEA, winter of 2025
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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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United Kingdom

Xurrent Serves Up Enterprise Service Management for SSP Group

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Finland

How Fiskars Built 3000 Workflow Automations in 6 Mos with Xurrent

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The Netherlands

Raet Transforms ITSM and Elevates Customer Satisfaction with Xurrent

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OUTCOMES

The Benefits of

Facilities Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Significant Time and Cost Savings

Reduce administrative overhead and resource waste by automating routine tasks and streamlining service delivery processes.

Improved Cross-Department Collaboration

Foster cooperation between HR, IT, Facilities, and other departments.

Simplified Digital Transformation

Accelerate the modernization of facilities management processes without extensive training, supporting the shift to a more hybrid work environment.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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