Introducing the Financial Manager Role
A new role has been become available in Xurrent accounts that are on the Premium pricing plan. The new role is called âFinancial Managerâ. It is intended for people who maintain the financial information for their support organization, such as the financial controllers.
This role is authorized to maintain the information in the âFinancial Detailsâ section of product, configuration item and person records. In addition, this is now the only role authorized to create and edit contract records. Configuration managers and account administrators, though, can still open a configuration item in edit mode and link the CI to a contract.

Even though this gives the Financial Manager role a high level of access to some areas of the Xurrent account to which it belongs, it can only access the following record types in the accountâs Records console:
- Products
- Configuration Items
- Contracts
- Organizations
- People
In the Analytics console, the Financial Manager role can only see reports that are based on information from the same record types. When a financial manager opens a dashboard that contains other reports, such as the reports âAll Requestsâ and âHalted Problemsâ, these reports will be displayed on the dashboard with a âYou donât have permission to view this contentâ message.
