AI-powered ITSM for the modern enterprise
AI-native Incident Management for the Modern Enterprise
Unified, future-forward IT Operations
AI-powered MSP service delivery
Unified ESM platform built for collaboration
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
AI-driven incident management
Secure multi-organization collaboration
No-code AI-powered orchestration
Secure, API-first integrations
Real-time insights, 400+ reports
Eliminates manual tasks, optimizes workflows, and delivers faster resolutions.
Request, manage, and track service needs anywhere, on any device.
Enhance service requests and optimize collaboration for faster resolution
Streamline article creation, boost efficiency, improved problem resolution.
Product engineering, Web & Mobility solutions and Talent augmentation to help you with your digital strataegy.
Connect Xurrent® with other solutions and platforms
Real customer results with ITSM
Stefanini "Future Proofs" Their Service Desk with Xurrent. Building a more resilient, scalable service desk without added complexity
Axsos went from managing 18 virtual machines to a 2-week Xurrent implementation. Now 50% of tasks are automated and 40% of users self-serve.
Xurrent IMR has helped People Interactive(Shaadi.com) handle important alerts, ensuring quick resolution of technical issues. Alerts are now directed to the right engineers, significantly reducing MTTA and MTTR. Read now.
Insights & updates from our experts
See how Xurrent's team uses Sera AI and the virtual agent daily. Real examples of AI-powered service management from the CPO down.
Discover the best ITSM certifications for 2026, including ITIL 4, AIOps, and more. Compare costs, ROI, and career paths to advance your IT career.
Learn how Xurrent's ITxM platform enables cross-functional collaboration across IT, HR, and operations—without chasing threads or losing context.
Upcoming and recorded webinars from our experts.
When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again
In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.
In this session, we will share what we have learned from using Xurrent to support our own internal operations, and how that experience has shaped our view of what truly works when rolling out ESM across an organization.
Quick-reference guides to Xurrent features
Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.
As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.
Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the Xurrent app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.
Expert ITSM & automation insights
Download the definitive 2025 EMA Research Report and master ServiceOps: the organizing principle for unified service delivery that aligns IT Services, Operations, and Enterprise Service Management (ESM) into a predictive, strategic operational model.
ITSM, ITOM, and ITIM into one connected, intelligent system.
Stay up to date on new features and updates.
ITSM product updates for Q1 2026 including improved record layouts, OOO delegation updates, Swiss locales, Virtual Agent, Quick Replies, and more.
Product updates for Q4 2025 including Executive Reporting Dashboard, Failed Change Rate, workflow progress bar, GraphQL visibility mutation, and more.
Track change stability with the new Failed Change Rate metric, showing workflows that entered a progress halted state over time with visual insights.
Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.
Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack, and more cohesive incident response capabilities compared to Opsgenie.
Understand why users value Xurrent IMR for its intuitive interface, efficient incident alerting, customizable On-call schedules, and escalations.
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AI-native incident management and response
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