AI-powered ITSM for the modern enterprise
AI-native Incident Management for the Modern Enterprise
Unified, future-forward IT Operations
AI-powered MSP service delivery
Unified ESM platform built for collaboration
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
AI-driven incident management
Secure multi-organization collaboration
No-code AI-powered orchestration
Secure, API-first integrations
Real-time insights, 400+ reports
Eliminates manual tasks, optimizes workflows, and delivers faster resolutions.
Request, manage, and track service needs anywhere, on any device.
Enhance service requests and optimize collaboration for faster resolution
Streamline article creation, boost efficiency, improved problem resolution.
Product engineering, Web & Mobility solutions and Talent augmentation to help you with your digital strataegy.
Connect Xurrent® with other solutions and platforms
Real customer results with ITSM
Learn how NEXE Group went from 'flying blind' to managing 15,000+ requests annually across 52 locations with Xurrent's ESM platform
XAL Lighting replaced their outdated ITSM tool with Xurrent, achieving 80% self-service adoption and "absolutely perfect" implementation in just 3 months.
Discover how Guna, a leading homeopathic manufacturer, transformed their IT service management with Xurrent's user-friendly platform in just two months.
Insights & updates from our experts
Learn how DevOps teams can cut through alert fatigue with intelligent automation and unified workflows to accelerate incident response.
Discover how fragmented toolchains slow incident response and learn how unified platforms reduce MTTR and boost DevOps team productivity.
Learn how automated collaboration eliminates coordination friction and helps DevOps teams resolve incidents faster with intelligent alert routing.
Upcoming and recorded webinars from our experts.
When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again
In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.
In this session, we will share what we have learned from using Xurrent to support our own internal operations, and how that experience has shaped our view of what truly works when rolling out ESM across an organization.
Quick-reference guides to Xurrent features
Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.
As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.
Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the Xurrent app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.
Expert ITSM & automation insights
Download the definitive 2025 EMA Research Report and master ServiceOps: the organizing principle for unified service delivery that aligns IT Services, Operations, and Enterprise Service Management (ESM) into a predictive, strategic operational model.
ITSM, ITOM, and ITIM into one connected, intelligent system.
Stay up to date on new features and updates.
Discover Note Assist, Xurrent’s new AI-powered tool for drafting and improving notes. Get instant suggestions, apply changes with one click, and stay in full control — AI guidance designed to help you work faster and smarter.
Discover Xurrent's new Specialist Interface updates with three customizable layout options: Single Pane, Two Pane, and Dynamic View for personalized workflows.
It is now possible to configure self-service search to show only the record types you want your end users to see.
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AI-powered service management
AI-native incident management and response
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